BJLogin Privacy Policy – How We Protect Your Personal Data

This Privacy Policy explains how BJLogin — the online betting and gaming platform operating at bjlogin.biz — collects, uses, stores and protects the personal information of its registered members and visitors. It applies to all products and services available on the BJLogin platform, including sports betting, cricket betting, PSL markets, esports betting, card games, Andar Bahar and fishing games.

By registering an account on BJLogin or continuing to use the platform after this policy has been updated, you confirm that you have read and understood how we handle your personal data as described here. This policy should be read alongside our Terms and Conditions, which govern the overall use of the BJLogin platform.

If you have questions about anything in this policy before registering, please contact BJLogin support at support@bjlogin.biz — we are happy to explain anything that is unclear.

BJLogin collects personal data through several channels: directly from you when you register and use the platform, automatically through your device and browser as you use BJLogin, and from payment processors when you make deposits or withdrawals.

BJLogin uses your personal data for the following purposes — and only for these purposes:

• Account creation and management: Your registration data is used to create and maintain your BJLogin member account, authenticate your identity when you log in, and communicate essential account-related information to you.
• Processing transactions: Your payment data and PKR balance are used to process deposits from your Easypaisa, JazzCash or other linked accounts, and to process withdrawal requests to the same methods.
• Bet settlement and game operation: Your betting and gaming activity data is recorded to settle bets correctly, maintain your transaction history in your BJLogin account and resolve any disputes.
• Identity and age verification: Where required, identity document data is used to verify that you are at least 18 years of age and that your account details match your payment account details, as required by our terms and anti-money laundering obligations.
• Fraud and security monitoring: Technical data and transaction patterns are monitored to detect and prevent fraudulent activity, account takeovers, bonus abuse and other security threats to you and to the platform.
• Customer support: Communication data is used to understand and resolve your queries, complaints and technical issues when you contact BJLogin's support team.
• Platform improvement: Aggregated and anonymised usage data helps BJLogin understand how members use the platform and what improvements to prioritise — for example, which features Pakistani members use most during PSL season.
• Promotional communications: If you have opted in, BJLogin may send you information about promotions, bonuses and new features relevant to your use of the platform — for example, a PSL-season bonus offer or a cricket World Cup promotion. You can opt out at any time.
• Legal compliance: BJLogin is required by applicable law to retain certain records for defined periods and to disclose information to regulatory bodies in specific circumstances. These legal obligations take precedence.

BJLogin processes your personal data on the following legal bases depending on the specific purpose:

• Contractual necessity: The majority of BJLogin's data processing — account management, payment processing, bet settlement, identity verification — is necessary to perform the contract between you and BJLogin (i.e., the Terms and Conditions you agreed to when registering). Without this processing, BJLogin cannot provide you with the services you signed up for.
• Legal obligation: Certain data retention and disclosure requirements arise from legal and regulatory obligations applicable to BJLogin's operation. Compliance with anti-money laundering regulations, for example, requires BJLogin to retain transaction records for defined periods.
• Legitimate interests: Fraud detection, security monitoring and platform improvement are carried out on the basis of BJLogin's legitimate interest in operating a secure and reliable platform. These interests are balanced against your privacy rights.
• Consent: Promotional marketing communications are sent only on the basis of your explicit consent, given during registration or subsequently in your account settings. You may withdraw this consent at any time.

Because BJLogin processes all transactions in Pakistani Rupees via local payment methods, your payment data receives specific attention in this policy. The payment methods BJLogin supports — Easypaisa, JazzCash, NayaPay, SadaPay, bank IBFT and Visa/Mastercard — each involve sharing limited payment information with the respective payment processor to complete transactions.

Transaction records — including deposit amounts, withdrawal amounts and dates — are retained in your BJLogin account history and are accessible to you through the transaction history section of your account. These records are also retained by BJLogin for the legally required period for compliance purposes.

If your payment provider contacts BJLogin as part of a fraud investigation or chargeback dispute, BJLogin may share relevant transaction data with them to resolve the matter. This is done only to the extent strictly necessary for the specific investigation.

BJLogin does not sell your personal data to anyone. We share your personal information only in the specific circumstances set out below:

• Payment processors: When you make a deposit or withdrawal, BJLogin shares the minimum necessary transaction data with your payment provider (Easypaisa, JazzCash, NayaPay, SadaPay, your bank or card issuer) to complete the transaction. These processors operate under their own privacy policies and applicable financial regulations.
• Identity verification services: Where BJLogin is required to verify your identity or age, your CNIC or other document data may be shared with a third-party identity verification service for this specific purpose only. Verification services are bound by strict data handling agreements with BJLogin.
• Technical service providers: BJLogin uses third-party providers for hosting, security, analytics (in anonymised/aggregated form) and customer support tooling. These providers process data only on BJLogin's instructions and are not permitted to use it for their own purposes.
• Legal and regulatory authorities: BJLogin may be required to disclose personal data to law enforcement, regulatory bodies or courts when required by applicable law. BJLogin will provide only the minimum data legally required in any such disclosure.
• Business transfers: In the event that BJLogin's business or platform is transferred to another operator, member data may be transferred as part of that transaction. Members would be notified of such a transfer and of any changes to privacy terms before the transfer takes effect.

In all cases of data sharing, BJLogin ensures that appropriate data protection agreements are in place and that shared data is used only for the specific purpose for which it was disclosed.

BJLogin retains your personal data for as long as your account is active and for as long as required by our legal and regulatory obligations thereafter. The key retention periods are:

• Active account data: Retained for the full duration of your membership on BJLogin and for a minimum of five years following account closure, as required for anti-money laundering compliance purposes.
• Transaction and betting records: Retained for five years following the date of each transaction. This covers all PKR deposits, withdrawals, bet placements and game sessions recorded on your BJLogin account.
• Identity verification documents: Retained for five years following the verification date or account closure, whichever is later.
• Customer support records: Retained for three years following the resolution of the relevant support interaction or complaint.
• Marketing consent records: Retained for as long as your consent is active and for three years following withdrawal of consent.

After retention periods expire, BJLogin securely deletes or anonymises personal data in a manner that prevents it from being recovered or re-identified. Data that has been fully anonymised is no longer considered personal data and may be retained indefinitely for aggregated analytics purposes.

BJLogin uses cookies and similar tracking technologies to make the platform work correctly, to improve your experience and to understand how members use the platform. Here is what each type does:

You can manage non-essential cookies through your browser settings. Blocking essential cookies will affect your ability to log in and use BJLogin. BJLogin does not use third-party advertising cookies or share browsing data with advertising networks.

BJLogin takes the security of your personal and financial data seriously and has implemented the following technical and organisational measures:

• SSL/TLS encryption: All data transmitted between your device and the BJLogin platform is encrypted using SSL/TLS. The padlock icon in your browser confirms this protection is active.
• Encrypted data storage: Sensitive data — including personal identifiers and payment references — is stored in encrypted form. Encryption keys are managed separately from the encrypted data.
• Access controls: Access to personal member data within BJLogin is restricted to personnel who genuinely need it to perform their job functions. Access is logged and audited.
• Fraud monitoring: Automated systems monitor transaction patterns for signs of fraudulent activity, account takeover attempts and other security threats, around the clock.
• Incident response: BJLogin has documented procedures for responding to data security incidents. In the event of a breach affecting your personal data, BJLogin will notify affected members promptly in accordance with applicable legal requirements.

As a BJLogin member, you have the following rights regarding your personal data. To exercise any of these rights, contact BJLogin at support@bjlogin.biz with a clear description of your request.

BJLogin will respond to data rights requests within 30 days. If a request cannot be fulfilled in full — for example, because mandatory legal retention requirements apply — BJLogin will explain the reason clearly.

BJLogin is strictly an adult platform. We do not knowingly collect any personal data from individuals under the age of 18. If during account verification BJLogin determines that a member is under 18, the account will be closed immediately, any balance will be handled in accordance with our legal and compliance obligations, and all associated personal data will be deleted or retained only to the extent required by law.

If you believe that a minor has registered on BJLogin, please contact us immediately at support@bjlogin.biz. We take this extremely seriously and will act on any such report as a priority.

BJLogin's responsible gaming tools — deposit limits, loss limits, session timers and self-exclusion — involve the collection and use of specific data about your usage patterns on the platform. This data is used exclusively to enforce the limits and exclusions you set. It is never used for marketing purposes or shared with third parties beyond what is required for regulatory compliance.

Self-exclusion records are retained by BJLogin for a minimum of five years following the end of an exclusion period, as part of our commitment to preventing re-registration by members who have previously self-excluded. If a self-excluded member attempts to open a new BJLogin account, our systems are designed to identify and block this.

For full information on the responsible gaming tools available to you on BJLogin, please visit the Responsible Gaming page.

The BJLogin platform may contain links to third-party websites or services — for example, links to your payment provider's support page. BJLogin is not responsible for the privacy practices of any third-party websites. When you leave the BJLogin platform by following a link, the privacy practices of the destination site apply and BJLogin has no control over them.

We recommend that you review the privacy policy of any external site you visit through a link on BJLogin before sharing any personal information with that site.

BJLogin reviews this Privacy Policy periodically and may update it to reflect changes in the platform, in applicable law or in our data handling practices. When material changes are made, BJLogin will notify registered members via their registered mobile number or email address before the updated policy takes effect.

The "Last Updated" date at the top of this page always reflects the date of the most recent revision. For minor clarifications or corrections that do not substantively change member rights, BJLogin may update this page without individual notification. We recommend reviewing this policy periodically to stay informed.

Your continued use of BJLogin after an updated Privacy Policy takes effect constitutes your acceptance of the updated terms. If you do not agree with changes to this policy, you should close your account before the changes take effect.

If you have any questions, concerns or complaints about how BJLogin handles your personal data, please contact us directly. We will address your concern as promptly as possible.

Email: support@bjlogin.biz
Subject line: Privacy Query — [Your BJLogin account mobile number]
Response time: We aim to respond to all privacy-related queries within 5 business days and to resolve them within 30 days.